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Current Platform Status

This page will notify you of any current issues affecting our services. Please note all times are in UTC (Coordinated Universal Time).

VoIP Core

1 Medium Priority

Our core VOIP platform lets you have conversations in the cloud. This platform lets us make your phone ring/receive calls and dial a number anywhere in the world

  • Issues with Outbound Calling and App Messaging
    Investigating - We are currently investigating reports of intermittent issues with outbound calling (post-dial delay) and degraded performance on our mobile and desktop applications. Our NOC are working on this with urgent priority and will provide another update within the next 30 mins.

    Reported

    FRI 24 MAY

    12:44 UTC

    Est Resolve

    FRI 24 MAY

    13:15 UTC

    13:15 UTC: We've successfully rerouted the affected traffic on our network and service should be returning to normal. Monitoring will continue throughout the day and incident will be kept open in the interim

    12:55 UTC: The issue has been identified and we're working to resolve with urgency. Will post another update within the next 30 mins.

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Issue details

  • Resolved: 17 May 10:30

    Delays on inbound and outbound calling

Dashboard

No Issues

Once you are subscribed to our service this is where we give you live control of our products

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Issue details

No historical issues

Core Infrastructure

No Issues

These are the end points and upstream connections

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Issue details

No historical issues

VoIP Authentication

No Issues

This part of our platform authenticates you to use our products, it's a critical part of our system as it lets our customers use our products and keeps the bad guys out

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Issue details

No historical issues

VoIP Cloud

No Issues

This is our cloud switchboard platform that lets you make your communications work however you wish.

Found an issue?

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Issue details

No historical issues